Tonight we had our own Mardi Gras celebration in the form of Five Guys Burgers. I’ve been craving a cheeseburger for the past 2 weeks and this was the perfect meal to end Fat Tuesday on, before we move into the season of Lent.
Mr. Michie had a late school evening tonight, so I took advantage of that and ran a few errands that I needed to get done after I left school today. My last stop was dinner. I wasn’t overly hungry, but I was craving something naughty, so my dinner of choice tonight was Five Guys french fries with lots of ketchup. They were delicious!
Last Friday, Mr. Michie came into London to meet me after work. I had planned a mini date. The great thing about living in London is all of the magic that is on your doorstop. For one, the plethora of museums. I have my favorites, I will admit!
My feet decided to take me to the National Portrait Gallery on Friday. It was a Late Shift evening so there was a lot going on, the bar was open, there were lectures, a harp player upstairs and a very eclectic crowd. There is something special about being in a museum in the evening, it comes alive in a different way.
I wanted to see the Jonathan Yeo portraits and once I saw them, I knew that Mr. Michie would like them as well.
I loved the unfinished pieces. I loved that you could clearly see where he had graphed out his canvases. Some of the faces were almost unreal looking, there was a photographic quality to them.
After a snoop around we picked up some cheeseburgers at Five Guys. We sat in one of our favorite spots, ate too many french fries and drank too much vanilla coke, and talked and talked. It was a lovely date!
To celebrate our first official week back at school, Mr Michie and I planned a Friday night date in London. He came to pick me up at my new school and after getting to meet and chat with my new colleagues at the staff barbeque we headed back into central London for cheeseburgers at Five Guys.
By the time we left the party at school and got back over to Covent Garden it was about 8:30 and there was still a huge line of people waiting outside Five Guys to get in. We only had to wait about 10 minutes, it didn’t matter it was worth the wait!!
When we made it to the front of the line, the manager in charge for the evening (or, the gentleman who we think was the manager, unfortunately we were not able to get his name) told us he would bring us downstairs to order, the only hitch was they we had to come back up to collect our food. No problem!
So, off we went and proceeded to order, this is when things started to go a little hairy. Their credit card machine had gone down earlier in the day and unbeknownst to them had not come back online downstairs. Our server was very apologetic, extremely smiley and was working very hard to try and rectify the problem. One of his colleagues came over to try and help and at this time the gentleman we believe to be the manager came to help as well.
Now, we continued to smile, because 1) we are pretty easy going and 2) we were going to eat Five Guys cheeseburgers, so it would all come out in the wash! Well we waited for a good five minutes while they attempted to fix the machine, we apologized for not having any cash on us and smiled at the people waiting in line behind us for holding up the works. We continued to wait a little longer and it was at this point that the gentleman we believe to be the manager printed out our receipt and told us that dinner was on the house!
We immediately protested and said, “No, way!”, that is not how we work, but he insisted and very graciously took care of us. I stayed downstairs as that is where we like to sit and Mr. Michie headed back up to get our food and they must have rushed us through because by the time he was at the counter our dinner was ready. He thanked the gentleman again who was helping us and we were lucky enough to catch him again on the way out to give our thanks for his fantastic business service, but again, since they are such a busy place we didn’t get the guys name! We wanted it, so we could tell Five Guys what a great job he did.
Now, my husband is British, so I feel I can say this, but you rarely get that kind of service in England. There is no way that if this situation happened elsewhere would they be smiling at us, apologize for any inconvenience and then comp our meal, if anything in another restaurant if this happened they would have said, “Sorry!”, closed the till and told us to go back upstairs to order. It is that great level of service along with the delicious food that Five Guys offers that makes us want to eat there.
So, thank you Five Guys for your wonderful business etiquette something that rarely exists inside of chain corporation these days (you have not forgotten your humble beginnings) and thank you for your delicious cheeseburgers, which made our back to school date night a lot of FUN!
They are one of my favorite burger joints from home. I have some great dive bars I love to go to for a cheeseburger, but this is one of those great burger chains that never seems to disappoint, no matter what state you have traveled to/through and stop by.
Their landmark restaurant in London, didn’t disappoint either! We waited about 30 minutes to get inside (the sidewalk was roped off) and order and get our food. We found a great booth in a niche downstairs, drank too much vanilla coke (it would have been even better if they had chocolate coke, but I’m not complaining!) and feasted on cheeseburgers and fries and listened to the good music pumping out of the speakers. It was the perfect Saturday Summertime date!
It was pure heaven. Now, we love The Diner, that is our hangout spot, but these burgers are different from that, so there isn’t really a comparison. This was just a bite of happiness in my mouth. It tasted just like home! Oh, Five Guys UK, I am SO HAPPY that you have come to London, you make living here, that much sweeter!